Wednesday, July 31, 2013

Symantec Backup Exec 2012 error when backup exchange server.

Problem  : Error when running backup on Exchange Server (Symantec Backup Agent).

Study Case :

1. There are 3 server on this company, Domain Controller, Exchange Server and Application Server.
2. Symantec Backup Exec is installed on Domain Controller server.
3. Symantec Agent is installed on Exchange server and Application Server.

Resolution :

1. Make sure the license is correct, check license compatibility.
2. Make sure Symantec Agent is successfully and can running on the Exchange Server
3. Install Exchange Management Tools on Domain Controller (Symantec Backup Exec server) server to perform GRT backup and restore exchange mail box .